We're easier to reach than most software companies.
Sales, support, billing — you'll get a reply from a human, usually inside 2 hours during UK working hours. Pick whichever channel suits you.
Phone
UK landline · Mon–Fri 9am–6pm. Voicemail outside hours.Already a customer?
Sign in & open a support thread
Bug reports, feature requests and billing questions are tracked in your account so nothing gets lost.Legal & privacy
Data requests, GDPR enquiries, security disclosures.Common questions
How quickly do you reply?
During UK working hours (Mon–Fri 9–6) we reply within 2 hours, usually faster. Outside those hours we'll get back to you next business morning. Critical outages affecting live customers are handled 24/7.
Can I book a live demo?
Yes — drop us a line via the form above with "Demo" as the topic. We'll book a 20-minute screen-share at a time that works for you. No sales pressure: if we're not a fit we'll tell you and recommend something else.
Do you offer a free trial?
Sign-up is free until your application is approved (usually same business day). Direct Debit only starts once you confirm a plan. You can cancel at any time, with no notice period.
Where's my data hosted?
UK-based hosting, encrypted at rest, daily backups. We don't share data with third parties beyond the providers that make the product work (GoCardless for Direct Debit, WaSenderAPI for WhatsApp, etc.). Full sub-processor list available on request.
I'm a driver, not a company — what do I do?
Drivers don't sign up directly. Ask the company you work with for an access code, or download the driver app and use one a dispatcher gives you. If you're already in the system and need help, email hello@driveino.com.